Returns & Exchanges
At Artnaturals, we want you to be completely satisfied with your natural beauty journey. If you are not happy with your purchase, we offer a 30-day return policy for most products in their original condition.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return.
Prepare Your Package
Securely pack the items in their original packaging to prevent damage during transit and include your packing slip.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing